Customer Support

How can we help?

Find guidance for applications, invitations and account access. If you still need help, contact our support team directly.

Founding Citizen applications

Use the tracking link in your acknowledgement email to check your application status. Application updates are sent to the email address you submitted.

Invite codes

Approved applicants receive a personal invite code by email. Open Access the Nation from that message to enter the app.

Account access

Use the password reset option on the sign-in page if you cannot access your account. Check your spam folder for the reset message.

Email delivery

Allow a few minutes for account and application emails to arrive, and confirm that you are checking the address used for your application.

Still need support?

Send us an email with the address you used for ECelebs Nation and a short description of what you need help with.

Email Customer Support

Please do not send passwords or invite codes by email.